– Parcel Delivery You Can
Established in 1994, APC (Alternative Parcels Company) was borne out of a real need in the parcel delivery market for an overnight parcel delivery service that could offer the high level of care and attention that businesses expected and received from same-day courier companies.
Recovering from recession, businesses were looking for a cost effective alternative for their delivery requirements. Turning to the main overnight carriers they discovered that there was a significant gap between the high level of service they were accustomed to using with same-day couriers and the service they received from overnight carriers.
Recognising this need and the changing marketplace, 47 of the UK's leading same-day courier companies got together to form The Alternative Parcels Company – a network that would work together to deliver their customers' parcels anywhere in the UK – secure and on time.
From humble beginnings, APC has now grown to be a major force within the parcel delivery industry. It has enjoyed an average 35% growth year on year since its creation.
APC's network now comprises over 125 member depots all working closely together to provide an unrivalled national network with local knowledge, care and service. It offers:
the largest number of depots within a UK network
a high degree of customer care and accountability
an impressive track-record averaging 99.8% of all parcels delivered securely and on-time
Many of its competitors are huge impersonal conglomerates – APC is the only one with a truly independently owned network. And when you call APC you get real people, people who care about your parcel and the service you are receiving - not a faceless call centre.
To ensure that high standards are maintained, depot performance is closely monitored and audited by APC Head Office through a variety of means. We can afford to be rigorous – we have a waiting list of suppliers desperate to be part of the success story that is the APC overnight network. Our reputation has been built by the quality of service we deliver. We are determined to make sure it stays that way.